Effective Date:  12 Sep 2025
Website : www.GurumaaRokmani.com

These policies apply to the website www.GurumaaRukmani.com and all related platforms, services, and tools operated under M/s Gurumaa Foundation, including Gurumaa AI (WhatsApp-based guidance service).

1. Introduction
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, services, or products.
By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Information
Name
Date of Birth, Time of Birth, Place of Birth (for astrology services)
Phone Number / WhatsApp Number
Email Address

b) Payment Information
Payment details are processed securely through third-party payment gateways (e.g., Razorpay, Cashfree payments, Paypal etc.).
We do not store your card or banking details.

c) Technical Information
IP address
Device type
Browser information
Cookies and usage data

3. How We Use Your Information

Your information is used to:

Provide astrology consultations and reports
Deliver AI-based guidance and services
Process payments and manage orders
Improve our services and user experience
Communicate updates, offers, or important information
Ensure security and prevent fraud

4. Sharing of Information

We do not sell, rent, or trade your personal data.
We may share your information only with:
Trusted service providers (e.g., payment gateways, hosting services)
Internal team members for service delivery
Legal authorities if required by law

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online system is 100% secure, and users share information at their own risk.

6. Cookies & Tracking

Our website may use cookies to:

Enhance user experience
Analyze website traffic
Improve performance
You can choose to disable cookies through your browser settings.

7. User Rights

You have the right to:

Request access to your data
Request correction or deletion of your data
Withdraw consent for communication
To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

For any privacy-related concerns, please contact:

Email: Support@gurumaarokmani.com
Phone/WhatsApp: +91-6364650081, +91-8305910000